1. Introduction and Controller Identity
This Privacy Policy explains how Glozarinyrshunex ("we", "us", "our") collects, uses, stores and discloses personal information in connection with our website at glozarinyrshunex.world and the products and services we offer.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as, where applicable, the General Data Protection Regulation (GDPR) (EU) 2016/679.
Data Controller:
Glozarinyrshunex
Woodgrove Shopping Centre, Shop T032
533/555 High St, Melton West VIC 3337, Australia
Phone: +61 3 8000 5040
Email: responseinfo-@glozarinyrshunex.world
2. Personal Information We Collect
We may collect and process the following categories of personal information:
- Identity data: first name, last name.
- Contact data: email address, telephone number, postal address.
- Transaction data: details about orders you place and payments made.
- Technical data: IP address, browser type, operating system, pages visited, referring URLs, device identifiers.
- Communication data: messages or enquiries you send to us.
- Marketing preferences: your preferences regarding marketing communications.
We do not knowingly collect personal information from children under the age of 18.
3. How We Collect Personal Information
We collect information directly from you when you: complete our order or enquiry form, contact us by phone or email, or subscribe to marketing communications. We also collect technical data automatically via cookies and similar tracking technologies when you use our website. For more information, see our Cookie Policy.
4. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process your personal data on the following legal bases:
- Contract performance: to process and fulfil your order.
- Legal obligation: to comply with applicable laws (e.g., tax, consumer law).
- Legitimate interests: to improve our services, maintain security, and prevent fraud.
- Consent: for optional marketing communications and non-essential cookies, which you may withdraw at any time.
5. How We Use Your Personal Information
We use your personal information to:
- Process and fulfil orders and arrange delivery.
- Communicate with you about your order or enquiry.
- Send transactional notifications (order confirmation, dispatch, returns).
- Comply with our legal and regulatory obligations.
- Improve and maintain the security and functionality of our website.
- Send marketing communications where you have provided consent or where permitted by law.
6. Disclosure of Personal Information
We do not sell your personal information. We may share it with:
- Third-party service providers (logistics, payment processors, email service providers) under strict data processing agreements.
- Regulatory authorities or law enforcement where required by law.
- Professional advisers (lawyers, accountants, auditors) under confidentiality obligations.
Where personal data is transferred outside Australia or the European Economic Area, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).
7. Data Retention
| Data Category | Retention Period | Basis |
|---|---|---|
| Order and transaction records | 7 years | Legal obligation (tax law) |
| Customer communications | 3 years | Legitimate interests |
| Marketing consent records | Until withdrawal of consent | Consent |
| Website analytics data | Up to 26 months | Legitimate interests |
8. Your Rights
Subject to applicable law, you may have the right to:
- Access a copy of the personal information we hold about you.
- Rectify inaccurate or incomplete personal information.
- Erase your personal information in certain circumstances.
- Restrict or object to certain types of processing.
- Data portability (where applicable under GDPR).
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or with a relevant EU supervisory authority.
To exercise any of these rights, please contact us at the address above.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. These include HTTPS encryption, access controls and regular security reviews. However, no transmission over the internet is entirely secure and we cannot guarantee absolute security.
10. Cookies
We use cookies and similar technologies on our website. For detailed information, please see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision will be shown at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us:
Glozarinyrshunex
Woodgrove Shopping Centre, Shop T032, 533/555 High St, Melton West VIC 3337, Australia
Phone: +61 3 8000 5040
Email: responseinfo-@glozarinyrshunex.world